Ordering on-line is easy, quick and safe (see secure ordering for further details). Simply make your choice using the ‘order now’ option which you’ll find next to each item, this will bring up a secure on-line order form. You can also place orders by telephone or in person in the showroom (click here for details). When ordering over the phone you can use Switch, Visa or Mastercard. A 20% deposit is charged when ordering, with the balance payable when your order is ready to despatch.

All online transactions made within the World Furniture website are protected by the industry standard SSL (Secure Socket Layer) system. This encrypts your personal details ensuring completely safe transfer over the Internet. Effectively, this system prevents your details from being accessed or read by other sources.
We do not disclose your details to any third party - please see our click here for further details.

delivery

There is a £25 charge toward delivery for any order to England and Wales. For deliveries to Scotland please click here to contact us for a quotation. We do not deliver outside the UK mainland. Please allow between 1 and 6 weeks for delivery, depending on the current stock situation. For a more accurate delivery time please call Sales on 0116 2827727 or click here to use the contact us form.

returns policy

If for any reason you are not satisfied with your order then you can return it within seven days of delivery if it is in its original condition. We will collect the item and offer you the choice of a replacement, credit or full refund of goods value. (Applies to UK mainland orders only).

price comparison

Because we specialise only in furniture from Mexico and South Asia we can source goods in volume, giving you some of the most competitively priced furniture of it's type in the UK. All our prices include VAT.

catalogues & brochures

The World Furniture range is extensive and being constantly updated, therefore the Internet is the most efficient way of providing you with an up-to-date catalogue. For this reason we do not offer a printed catalogue.

customer service

For service and support please email service@worldfurniture.co.uk, call sales on 0116 2827727 or write to World Furniture, Unit 62, Faircharm Trading Estate, Leicester. LE3 2BU. The sales phone line is open from 9.30am-5.30pm GMT Monday to Saturday and calls are charged at standard rate.

complaints

Should you wish to make a comment or complaint about World Furniture products or services, contact us via email complaints@worldfurniture.co.uk or telephone sales on 0116 2827727. Any complaints will be handled fairly, effectively and confidentially.
Acknowledgment will be within 3 working days, and we will endeavor to resolve any problems as a matter of priority.